From GenAI to Agentic AI
How agentic systems differ from conversational GenAI and traditional automation
EMERGING AI PROGRAM
Agentic AI Fundamentals & Enterprise Applications
Understand AI agents, agentic workflows, enterprise applications, human oversight and implementation considerations without requiring a developer background
CURRICULUM
What You Will Learn
Core Agent Concepts
Goals, reasoning, planning, tools, memory, actions and feedback loops
Agentic Workflows
Single-agent and multi-step workflows, orchestration and task execution
Tools & Enterprise Systems
How agents may interact with tools, data sources, APIs and enterprise applications
Human-in-the-Loop
Approval points, escalation, intervention and accountable human oversight
Enterprise Use Cases
Illustrative use cases across operations, service, productivity and knowledge workflows
Risks & Guardrails
Autonomy risk, permissions, security, data exposure, errors, monitoring and controls
Implementation Considerations
Use-case suitability, process readiness, governance, evaluation and adoption considerations
LEARNING OUTCOMES
By the End of the Program
01
Explain what Agentic AI is and how it differs from standard Generative AI
02
Describe the building blocks of an agentic workflow
03
Recognise enterprise use cases suited to agentic approaches
04
Understand why human oversight and permissions matter
05
Identify common implementation risks and guardrails
06
Participate more confidently in business discussions about enterprise agents
WHO SHOULD ATTEND
Who this program is designed for
- Business & Technology Professionals
- Project / Program Managers
- Product & Operations Professionals
- Managers evaluating AI-agent use cases
- Professionals building Agentic AI awareness
Prerequisites
Basic awareness of Generative AI concepts is helpful; coding is not required
Training Approach
Instructor-led explanation, scenarios, demonstrations and guided exercises focused on professional application
PROGRAM LEAD
Nethravathi Belagod
Senior program management professional and PMP® certified professional with 20+ years of technology-industry experience across program delivery, governance, stakeholder management and transformation initiatives
View Profile →REGISTER YOUR INTEREST
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